Frequently Asked Questions...

Why do some options cost more than at the hardware store?
We have had clients come to us and say "I can buy the same faucet at the hardware store cheaper than you will sell it to me?" "How do you justify that?" Basically it’s simple. Sometimes things are not what they appear. For instance, in the case of the faucet it happened that the hardware store had a specific line of faucets made just for them. But upon closer examination, it was evident that although the product looked the same, it was constructed of cheaper material and did not include the same parts. There is also the aspect of warranty. The products we supply and install have to be warrantied for a minimum of one year and in some cases two years. If a product malfunctions we are responsible for its repair or replacement. It is therefore important to know we have the support and backing from the company’s products we install, should a problem arise. We are very careful about the product lines we use and how these products are installed. Remember the hardware store does not install their products.

How can I monitor the progress of construction on my new home?
You will be able to monitor your new home’s progress through, regular visits, scheduled site meetings, and continuous communication with your builder. A timeline will be made available to you upon signing a contract. This will give you an outline of when things should occur and what you need to do about making necessary decisions.

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