How and when do I make my selections?
Selections are made on an ongoing basis throughout the course of construction. It starts very early with the placement of the home on the lot and the necessary removal of any existing vegetation/trees. There are literally hundreds of decisions that need to be made. Clients are provided with a "shopping list" of items that will have to be decided upon, and the necessary timelines associated with each decision that must be made.
What is the procedure for making "customer built" requests or changes during the building process?
"Custom built" requests can occur at any time throughout the building process. We recognize that our clients have never walked through or seen the home that is being built for them; therefore, there are apt to be some changes or "custom requests" as the project moves forward. We try to be as proactive as possible in preparing our clients for decision making, however, there are bound to be some changes people want to make after the fact. It may be as simple as moving a light switch or as complex as moving a window or wall. Regardless of the request we will look at its feasibility, cost impact, and possible delay and then try to accommodate the change to the best of our ability. We are building "custom" homes and realize that changes and custom requests are part of the process.